Wiggle Reviews

I placed an order on 9 April and still not received my items. Tried to contact the on line agent help...always busy prompting me to send an e-mail. Send 2 mails no response. I no longer need the items as i had to find alternatives (local race is on this weekend). No feedback, no help, no hope...they just ignore me. I wonder how i could get refund or at least receive the items i do not need any more. Tragic experience.

Bought some tyres,paid the extra for next day delivery, turned up 3 days late,tried wiggles contact centre in the queue number 4, 10 minutes later in the queue no 4. Tried on 3 different times, surprise, surprise, number 4 in the queue. No explanation on why the tyres were late from Wiggle,CUSTOMER service,non existent,will never use again. Glad i have never Bought anything expensive, be careful Who you buy from.

Fast shipping of quality products. A very good site when you cannot affordably find the item in the US.
One downside; they now contract a 3rd party to handle returns and the process is a huge pain if you mis-click AND you now have to pay return shipping to England, even though they have a fulfillment center in Miami Florida, which is one State away from me

Good website and products but so many people are having delivery issues with them! My order also failed to arrive! Such a shame as it looks like they've been having issues for some time now. Big regrets paying large next day delivery fees too. Guess it's back to Amazon..!!
Order #6247701186

WHY OH WHY, can't every other company be as reliable as WIGGLE!

Pathetic service 4 bikes ordered trying to use service and even cash in the end and still all messed about by terrible staff with no education

I bought $109.00 of merchandise for bike clothing. I spent over $100 and had free shipping however I was charged $30 plus delivery fee . I have contacted wiggle twice and told me they would contact me I’m still waiting.
I have received the produce but no word of my refund
Come on wiggle I’ve been a long term customer for 9 years

Made an order. Money taken from Paypal, waited for a two weeks, then eventually tracking showed that the item had been returned without notifying me. Finally sent a 60% refund. They basically ripped me off for whatever delivery they supposedly attempted. I had to pay for their incompetence with delivery and communication failure. Avoid this company. I'll never use them again.

Fast delivery.

I bought a 16" MTB frame, and it arrived on time. Only problem was I received a 14" frame, which was NOT for sale at the time of purchase. Contacted support, was told to return it, but was never given any guarantee that I would be compensated, so I didn't send it back. Was told that the investigation into the matter would take up to 3 DAYS. 3 WEEKS later and nothing had been done. Tried contacting various times during the 3 weeks, only got automated messages.
Live support was nice, it was the Shipping Dept that was supposed to be in contact with me, but nothing ever came from them.
All in all, hope that you get what you pay for because from my experience, you aren't gonna be able to fix that.

I made a purchase from Poland, I received the ordered goods after 2 days MEGA FAST SHIPPING, the WIGGLE store has the largest range I have seen and of course at the best price there is no better store.

Superb Seller, This is the second time I purchased from Wiggle and I really amazed the way they handle customer mostly the shipping is amazing. Imagine It took only one week to deliver here in Saudi Arabia, wherein fact mostly delivery time from other seller takes almost one month. Thank you so much Wiggle and more power. Keep it up.